Returns & Exchanges

At Churchill Gowns, we want you to be completely satisfied with your academic dress. If your items are not the perfect fit or you have changed your mind, you can return them within 14 days of receipt for a full refund or exchange.

1

Check Eligibility

Ensure your items are unworn, in their original packaging, and have all tags attached before initiating your return.

2

Register Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Package and Post

Securely pack your items and use the provided prepaid shipping label to drop your parcel off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team has inspected your returned items, your refund will be processed back to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing